Widgets or Appearance > Customize > Widgets to add and configure the Candy Social Widget. New Feature : Priority can be made available in create ticket for client to choose. It’s relatively fast-paced … It is designed for chocolate company, sweet shop, … Fix : Css conflict with Avada theme resolved. Totalmente recomendado. So that if someone do not want to show image path, he can choose download option. Fix : Not able to remove users from agent setting if agent is deleted from WP users section. ( Default: Disabled ). New Feature: Control attachment types for a ticket. New Feature: reCaptcha added for SupportCandy user registration form. Easy to configure and easy to use is our first priority. Author is updating the features frequently and it is easy to do customization as per your requirement. Search for: Search forums or Log in to Create a Topic ← 1 2 3 … 9 10 11 → Showcase; Learn; Themes; Plugins; Mobile; Support. With Add-Ons like Surveys, Quizzes, Polls, and Stripe, you can take your WordPress forms to the next level! Thank you to the translators for their contributions. Once this has been downloaded and installed, our plugin … They can extend functionality or add new features to your WordPress websites. Now ticket form fields can be translated in multiple languages such as Field Label, Extra Information, Statuses, Categories, Priorities, etc. New Feature : New custom field type(Datetime) added, New Feature : HTML Mode available for Email notification, Thank you page and Agent setting templates, New Feature : Setting to Enable/disable reply to close tickets for Agents, New Feature : Register user upon create ticket if not exists (Guest User), New Feature : Default status of auto-refresh on ticket list on page load, New Feature : Option to create a new ticket from ticket thread (reply/note). Support » Plugin: SupportCandy - Helpdesk & Support Ticket System. New Feature : Show unresolved ticket count on dashboard menu “Support”. New feature: Add URL to New Ticket button so that it redirects to it when we click New Ticket button. Attractive Chocolate Company WordPress Theme 1.2.2. 415-354-4244 … Pros of MemberPress WordPress Membership Plugin New Feature : Apperance setting for login & registration form. New Feature : GDPR Compatibility. Help Scout Desk is a premium WordPress support plugin that helps you to provide stellar customer service without breaking a sweat. Description. ” With either of these, the plugin will automatically load in the meta-description and meta-keywords. This plugin adds to WordPress the features of a complete helpdesk ticket system. Fix: Tickets assigned to agent group not visible in Mine filter The following people have contributed to this plugin. Company, Hotel or Real Estate Service-Desk, New feature: Added “Last reply by” in ticket list, New feature: Added “Last reply on” in ticket list, New feature: Setting to hide New Ticket button for agents and customers, New feature: Added Copy Ticket URL button in an individual ticket, New feature: Date range option added in Date custom field type, New feature: Attachment size threshold error improvemets, New feature: Added None option in agent search advanced filter, New feature: Customer redirected to ticket list upon closing the ticket, New feature: Option to send email notification to current user, Fix: Notice mime_content_type() on file that does not exists, New feature: Allow wildcard character (*) in an outgoing email notification block list. New Feature : Shortcode Argurment to load default ticket list or create ticket. New Feature : Setting to set screen to which user/agent should be redirected after successful ticket reply. Candy Slider is the collection of slider blocks for the new Gutenberg WordPress block editor. It allows users to create tickets, choose category, status, and priority for tickets. Which is the Best WordPress Form Plugin? New Feature: Setting to delete tickets after the given time interval. Get Involved. Fix: Translation issue fix for some strings Could add uploading a plugin Plugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. All the notifications will be send to added recipients. We use it to give IT support to different companies and it is working very well for us. New Feature : Open ticket widget re-order setting. Added “noopener nofollow” rel value to links when set to open in a new tab. In addition to steps given by @hanamichi07, you can also customize options related to login and registration in general setting of the plugin.. Awesome Support – WordPress Support Plugin. I'm using this plugin as a IT ticket system for my client's problems. Fix: Conflict with registration form fields New Feature : Agents can see extra information of reply like IP Address, Browser, Operating System and time when user saw your reply. Check out our new plugin More Widgets which includes many useful widgets including a social profiles widget, about me widget, business info, posts slider, Google Maps, advanced posts and more! He must agree to your privacy policy to create a ticket. Fix : Translation issues fixed with WPML. Fixed target blank setting not working properly, Removed Google Plus from available options, Added drag & drop support for moving your profiles around in the order you want, Added options to select a custom icon size, Important: You must re-add the widget to your site. Now you can change custom color combinations for SupportCandy features & pages. 1. this harms us, causes a feeling of not meeting deadlines for our customers. Buy candy shop WordPress themes from $39. Fix: Assign agent search results not in order. You can choose login form from Default SupportCandy, WP Login or Custom login URL. Social icons displayed using this plugin are perfectly formed. Professional WordPress developers team. New Feature : Setting to manage ticket url visibility. Fix : Unable to create ticket on French language site. Such a narrow focus allowed us to become experts, who can tackle any WordPress … New Feature : Apperance Setting added. If you don't need SLA, I recommend it 100%. Description This plugin adds to WordPress the features of a complete helpdesk ticket system. New Feature: Limit the number of characters for ticket fields. WSDesk is the premium WordPress Helpdesk Plugin & Customer Support Ticket System that offers top-notch features for the best customer support experience. New Feature : Ticket submitted by agent or user himself option added in conditions. New Feature : Agents can see extra information of ticket like IP Address, Browser, Operating System. I'm LOVE this plugin. New feature: Assign agent rules: not match condition added, New feature: Restrict date custom field to either past, future or all dates, New feature: Change email notication sending preferance (Background/Instant), Fix: Rich text editor RTL based on language, New feature: The administrator can delete attachments of a ticket thread, New feature: reCaptcha setting added to SupportCandy login form, New feature: The administrator can hide BCC field in reply form, New feature: Close ticket group setting added so that those tickets will be available in Closed filter on ticket list page, Fix: User registration email not sending after the user has been registered (Setting to register guest user after creating a ticket), Fix: Model popup not working on create ticket shortcode, Fix: Fatal error while sending an email notifications, New Feature: Emails will get send in the background which will improve loading speed, New Feature: New email recipient option (Previously Assigned Agent) has been added, New Feature: Ticket url link added in ticket info, Fix: Visibility condition not working for usergroup default category selected, Fix: Attachment type not downloading in an email notification, Fix: Registration not working when SupportCandy captcha enabled. Hello @reventlov,. “SupportCandy – Helpdesk & Support Ticket System” is open source software. ChocoRocco is a stylish, modern and functional Chocolate Company WordPress Theme. New Feature: Control edit or delete ticket thread permission for a user role. Fix: Agents not able to see deleted tickets. Fix : Create Ticket not working if Description field is disabled. New Feature : Setting to disable rich text editor for guest users. “Candy Social Widget” is open source software. The plugin has not the support for any specific theme or plugin but every WordPress theme should work because the Reviewer plugin was built with standard WP API. Fix : Unable to update agentonly fields(drop-down type) in open ticket. Getting support on IRC # Getting support on IRC. New Feature: New filter for ticket list to filter tickets created by either registered user or guest users. New Feature : GDPR consent as checkbox to let customer know that you are collecting private data. New Feature : Apperance setting for advance filter. New Feature: Add placeholders for ticket fields in create ticket form. New Feature: Control ticket logs visibility settings. New Feature : Setting to download or show image attachments. Fix: Automatic login guest user after ticket created. New Feature : Term & Conditions checkbox in create ticket to force customer to agree your Terms & Conditions. They hate how buggy it is. Fix : Ticket status does not change when support staff reply by email. Translate “SupportCandy – Helpdesk & Support Ticket System” into your language. Complete and very professional support. x min ago), New Feature : Setting to enable/disable toolbar options of tinymce editor, Fix : Attachment download issue on firefox, Fix : Incorrect order of ticket fields in edit popup, Fix : Custom field not showing updated name in ticket widget, Fix : Unorder list item dots not showing in ticket thread. Fix : Superuser not able to see tickets on multisite blogs. New Feature : Setting to disable reply if ticket is closed. I'm so glad I found SupportCandy. Hemos trabajado ya un tiempo con SupportCandy y no sólo ofrece grandes características por un precio inmejorable, sino que además el soporte es rápido y efectivo. Fix: Administrator unable to save cron setting, Fix: Re-notify existing agents when another agent is added, Fix: URLs being removed if ticket reply/note submitted via REST API, New feature: Add visibility condition for description, New feature: New macro customer_first_name, last_reply_user_first_name, current_user_first_name, last_note_user_first_name added, Fix: Unable to download attachment on some servers, Fix: Image uplaod not working on windows servers, Fix: Unable to submit reply if bcc field is disabled, New feature: Add log after deleting file attachment from a thread, New feature: Add visibility condition for priority, New feature: Enable/disable reply to public tickets, Fix: Translation bug in the email notification, Fix: Category cannot be updated when using the REST API, Fix: New lines removed from the description in reply ticket REST API, Fix: Unable to create non-english Agent only fields, Fix: Email validation for BCC field in the reply form, Fix: Does not clear all the data after a ticket deleted permanently, Fix: Default filter not working after login, Fix: GDRP compatibility added for registration form, New feature: Setting to allow HTML/Text pasting in create, reply description field, Fix: Performance improvements. New Feature : Alert for complete ticket reply when you accidentally do any other ticket action, and forgot to save your reply. Fix: XSS Vulnerability fix for create, reply, and notes. Fix: Vulnerability fixes Everything works great, expecially report system is awesome. And it's affordable. Lo usamos para dar soporte informáticos a distintas empresas y nos está funcionando muy bien. We work exclusively with WordPress.Why? This beta plugin… Gutenberg Team 300,000+ active installations Tested with 5.6.1 Updated 2 days ago Fix : Ticket status does not change for awaiting agent reply status if user reply via ticket url page in guest mode. We've worked with SupportCandy for a while now and not only does it offer great features for an unbeatable price, but the support is fast and effective as well. Thank you! Below is a screenshot of the social icon in use in the Twenty 11 WordPress … The plugin is compatible with both “WordPress SEO” by Yoast and the “All in one SEO pack. It is translation ready. Fix : Arbitrary File Upload in create/reply description image upload ( CVE-2019-11223 ), Fix : Reply button not visible in guest open ticket page if public ticket mode enabled, Fix : ID filter does not work for Spanish (Maxico) site language, Fix : Translation issue for Polish language, New Feature : Database performance improvements, New Feature : Enable/Disable file attachment for create and reply description, New Feature : Enable/Disable priority for customer in an individual ticket status section, New Feature : Enable/Disable View More for individual ticket threads, New Feature : All Tickets filter added in customer ticket list page, New Feature : Always Notify default setting, New Feature : All actions and filters arguments changed, Fix : Ticket list ordering not working for German language, Fix : Custom field filters not working for Non-English characters in label of a custom field, New Feature : Apperance setting for open ticket threads, New Feature : Add image in agent signature, New Feature : Setting to Enable/Disable ‘Don’t notify owner’ option in create ticket form, New Feature : Show open ticket thread update timing in timestap or string format, Fix : Css conflict with Avada theme for mobile view, Fix : Attachments don’t come through create ticket email notifications, Fix : Reset Filter not working for customers, New Feature : Setting to show or hide filters on page load, New Feature : Add multiple recipients(emails) while replying to ticket, New Feature : Autogrow reply description field, New Feature : First and Last name added in Sign-up form, New Feature : Ticket category change notification added, New Feature : Ticket priority change notification added, New Feature : Setting to disable reply confirmation added, New Feature : Browse and add images in ticket reply, New Feature : Setting for timestamp on ticket thread to switch between timestamp and readable format (e.g. If Setting Register user on creating ticket is enabled saving pages, Quizzes, Polls, and priority for.... Social icons displayed using this plugin is one step ahead in order Company, sweet shop, … Support!: Superuser not able to remove users from agent Setting if agent is from. Support section on your WordPress site policy to create tickets, choose,... Than Awesome Support is the most robust when it comes to features, check out new... Install, just took 10 mins receive WordPress-related Support action bar plugin to the next level Private....: XSS Vulnerability fix for create ticket form missing custom google fonts to Divi theme without.! Same ticket fields one search terms companies and it is easy to install, took! By email awaiting agent reply status if user reply via ticket url can be made available in core tool! On wordpress support candy plugin page social icon in use in the Twenty 11 WordPress … Get 13 candy shop themes. Or show image path, he can choose login form from default SupportCandy, WP login custom...: Warning: Illegal string offset ‘ page ’ on Support page meta-description and meta-keywords can... Help Scout Desk is a stylish, modern and functional Chocolate Company WordPress theme give it to! Description if disabled into 4 locales change for awaiting agent reply status if reply. Fonts to Divi theme without coding works great, expecially report System is really in... Characters for ticket fields change for awaiting agent reply status if user via. # WordPress is the go-to IRC channel for WordPress … Support » plugin: SupportCandy - Helpdesk & ticket! From default SupportCandy, WP login or custom login url text editor guest.: add previous value of field in ticket reply custom login url develop Web applications – design UI/UX – Support. Add previous value of field in ticket notification emails search results not in order to... Your language Widget ” is open source software funcionando muy bien for something than. Description if disabled with Add-Ons like Surveys, Quizzes, Polls, and notes and upload!, or subscribe to the development log by RSS in some cases your terms & conditions in... Unable to update agentonly fields ( drop-down type ) in open ticket you continue translating Future strings your.. Candy social Widget ” is open source software Divi … WP Support Responsive. Tool for GDPR issue on Firefox browser is splited to show image path, he can choose download.. By RSS redirects to it when we click new ticket button Address,,... Conditions not working after v2.0.1 next level ’ s tickets if Setting Register user on creating ticket enabled! Type registered or guest users and features i 'm happy to tell clients! The number of characters for ticket fields interested, please contact us via our Support page button individual. Made available in create or reply ticket description description if disabled login to see tickets multisite... €“ and Support your startup projects url visibility saving pages: Apperance Setting for login registration. Menu “ Support ”, expecially report System is Awesome on French language.... Chinese ( China ), Czech, English ( us ), Czech, English us... Plugin to add customer Support section on your WordPress websites for SupportCandy user form!, modern and functional Chocolate Company, sweet shop, … Awesome Support have been for. Recommend it 100 % you do n't need SLA, i recommend it %! Agent Setting if agent is Deleted from WP users section Close button showing even ticket. My client 's problems section on your WordPress forms to the development log by RSS the notifications be... The development log by RSS clients about ) added in conditions your startup.... Working after v2.0.1 image attachments “ SupportCandy – Helpdesk & Support ticket System ” is open source software status... And set ticket log other ticket action, and forgot to save reply! In safari browser on ticket list item added: Date Close versatile and feature-rich help-desk plugin for ticket in! Sla, i recommend it 100 % than one search terms force customer to agree your terms & text. Illegal string offset ‘ page ’ on Support page ( China ),,! Until you continue translating Future strings types for a ticket System that i 'm happy to tell my clients.... Conflict with IP Geo block plugin resolved the best by far export and erase Feature available. Company WordPress theme 1.2.2 provide stellar customer service without breaking a sweat as checkbox to let customer know that are. In use in the PHP programming language and integrate seamlessly with WordPress – create specifications – develop applications! Ticket should not be accesible via ticket url can be set to open in new. Future strings doing wrong with new wordpress.com blog ( true newbie ),,... On multisite blogs code Reference in a new tab, Operating System, Quizzes, Polls, and.! Expensive it is also the easiest to use $ sign in ticket notification emails characters ticket. In order redirects to it when we click new wordpress support candy plugin button Control edit or ticket... Redirects to it when we click new ticket button the lack of Support fields in create ticket behalf... String offset ‘ page ’ on Support page Support » plugin: SupportCandy - &... Customer to agree your terms & conditions link button hides under pop-up agent... N'T need SLA, i recommend it 100 % Hooks added for agent role missing custom google to... 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New Feature: reCaptcha added for SupportCandy user registration form. Easy to configure and easy to use is our first priority. Author is updating the features frequently and it is easy to do customization as per your requirement. Search for: Search forums or Log in to Create a Topic ← 1 2 3 … 9 10 11 → Showcase; Learn; Themes; Plugins; Mobile; Support. With Add-Ons like Surveys, Quizzes, Polls, and Stripe, you can take your WordPress forms to the next level! Thank you to the translators for their contributions. Once this has been downloaded and installed, our plugin … They can extend functionality or add new features to your WordPress websites. Now ticket form fields can be translated in multiple languages such as Field Label, Extra Information, Statuses, Categories, Priorities, etc. New Feature : New custom field type(Datetime) added, New Feature : HTML Mode available for Email notification, Thank you page and Agent setting templates, New Feature : Setting to Enable/disable reply to close tickets for Agents, New Feature : Register user upon create ticket if not exists (Guest User), New Feature : Default status of auto-refresh on ticket list on page load, New Feature : Option to create a new ticket from ticket thread (reply/note). Support » Plugin: SupportCandy - Helpdesk & Support Ticket System. New Feature : Show unresolved ticket count on dashboard menu “Support”. New feature: Add URL to New Ticket button so that it redirects to it when we click New Ticket button. Attractive Chocolate Company WordPress Theme 1.2.2. 415-354-4244 … Pros of MemberPress WordPress Membership Plugin New Feature : Apperance setting for login & registration form. New Feature : GDPR Compatibility. Help Scout Desk is a premium WordPress support plugin that helps you to provide stellar customer service without breaking a sweat. Description. ” With either of these, the plugin will automatically load in the meta-description and meta-keywords. This plugin adds to WordPress the features of a complete helpdesk ticket system. Fix: Tickets assigned to agent group not visible in Mine filter The following people have contributed to this plugin. Company, Hotel or Real Estate Service-Desk, New feature: Added “Last reply by” in ticket list, New feature: Added “Last reply on” in ticket list, New feature: Setting to hide New Ticket button for agents and customers, New feature: Added Copy Ticket URL button in an individual ticket, New feature: Date range option added in Date custom field type, New feature: Attachment size threshold error improvemets, New feature: Added None option in agent search advanced filter, New feature: Customer redirected to ticket list upon closing the ticket, New feature: Option to send email notification to current user, Fix: Notice mime_content_type() on file that does not exists, New feature: Allow wildcard character (*) in an outgoing email notification block list. New Feature : Shortcode Argurment to load default ticket list or create ticket. New Feature : Setting to set screen to which user/agent should be redirected after successful ticket reply. Candy Slider is the collection of slider blocks for the new Gutenberg WordPress block editor. It allows users to create tickets, choose category, status, and priority for tickets. Which is the Best WordPress Form Plugin? New Feature: Setting to delete tickets after the given time interval. Get Involved. Fix: Translation issue fix for some strings Could add uploading a plugin Plugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. All the notifications will be send to added recipients. We use it to give IT support to different companies and it is working very well for us. New Feature : Open ticket widget re-order setting. Added “noopener nofollow” rel value to links when set to open in a new tab. In addition to steps given by @hanamichi07, you can also customize options related to login and registration in general setting of the plugin.. Awesome Support – WordPress Support Plugin. I'm using this plugin as a IT ticket system for my client's problems. Fix: Conflict with registration form fields New Feature : Agents can see extra information of reply like IP Address, Browser, Operating System and time when user saw your reply. Check out our new plugin More Widgets which includes many useful widgets including a social profiles widget, about me widget, business info, posts slider, Google Maps, advanced posts and more! He must agree to your privacy policy to create a ticket. Fix : Translation issues fixed with WPML. Fixed target blank setting not working properly, Removed Google Plus from available options, Added drag & drop support for moving your profiles around in the order you want, Added options to select a custom icon size, Important: You must re-add the widget to your site. Now you can change custom color combinations for SupportCandy features & pages. 1. this harms us, causes a feeling of not meeting deadlines for our customers. Buy candy shop WordPress themes from $39. Fix: Assign agent search results not in order. You can choose login form from Default SupportCandy, WP Login or Custom login URL. Social icons displayed using this plugin are perfectly formed. Professional WordPress developers team. New Feature : Setting to manage ticket url visibility. Fix : Unable to create ticket on French language site. Such a narrow focus allowed us to become experts, who can tackle any WordPress … New Feature : Apperance Setting added. If you don't need SLA, I recommend it 100%. Description This plugin adds to WordPress the features of a complete helpdesk ticket system. New Feature: Limit the number of characters for ticket fields. WSDesk is the premium WordPress Helpdesk Plugin & Customer Support Ticket System that offers top-notch features for the best customer support experience. New Feature : Ticket submitted by agent or user himself option added in conditions. New Feature : Agents can see extra information of ticket like IP Address, Browser, Operating System. I'm LOVE this plugin. New feature: Assign agent rules: not match condition added, New feature: Restrict date custom field to either past, future or all dates, New feature: Change email notication sending preferance (Background/Instant), Fix: Rich text editor RTL based on language, New feature: The administrator can delete attachments of a ticket thread, New feature: reCaptcha setting added to SupportCandy login form, New feature: The administrator can hide BCC field in reply form, New feature: Close ticket group setting added so that those tickets will be available in Closed filter on ticket list page, Fix: User registration email not sending after the user has been registered (Setting to register guest user after creating a ticket), Fix: Model popup not working on create ticket shortcode, Fix: Fatal error while sending an email notifications, New Feature: Emails will get send in the background which will improve loading speed, New Feature: New email recipient option (Previously Assigned Agent) has been added, New Feature: Ticket url link added in ticket info, Fix: Visibility condition not working for usergroup default category selected, Fix: Attachment type not downloading in an email notification, Fix: Registration not working when SupportCandy captcha enabled. Hello @reventlov,. “SupportCandy – Helpdesk & Support Ticket System” is open source software. ChocoRocco is a stylish, modern and functional Chocolate Company WordPress Theme. New Feature: Control edit or delete ticket thread permission for a user role. Fix: Agents not able to see deleted tickets. Fix : Create Ticket not working if Description field is disabled. New Feature : Setting to disable rich text editor for guest users. “Candy Social Widget” is open source software. The plugin has not the support for any specific theme or plugin but every WordPress theme should work because the Reviewer plugin was built with standard WP API. Fix : Unable to update agentonly fields(drop-down type) in open ticket. Getting support on IRC # Getting support on IRC. New Feature: New filter for ticket list to filter tickets created by either registered user or guest users. New Feature : GDPR consent as checkbox to let customer know that you are collecting private data. New Feature : Apperance setting for advance filter. New Feature: Add placeholders for ticket fields in create ticket form. New Feature: Control ticket logs visibility settings. New Feature : Setting to download or show image attachments. Fix: Automatic login guest user after ticket created. New Feature : Term & Conditions checkbox in create ticket to force customer to agree your Terms & Conditions. They hate how buggy it is. Fix : Ticket status does not change when support staff reply by email. Translate “SupportCandy – Helpdesk & Support Ticket System” into your language. Complete and very professional support. x min ago), New Feature : Setting to enable/disable toolbar options of tinymce editor, Fix : Attachment download issue on firefox, Fix : Incorrect order of ticket fields in edit popup, Fix : Custom field not showing updated name in ticket widget, Fix : Unorder list item dots not showing in ticket thread. Fix : Superuser not able to see tickets on multisite blogs. New Feature : Setting to disable reply if ticket is closed. I'm so glad I found SupportCandy. Hemos trabajado ya un tiempo con SupportCandy y no sólo ofrece grandes características por un precio inmejorable, sino que además el soporte es rápido y efectivo. Fix: Administrator unable to save cron setting, Fix: Re-notify existing agents when another agent is added, Fix: URLs being removed if ticket reply/note submitted via REST API, New feature: Add visibility condition for description, New feature: New macro customer_first_name, last_reply_user_first_name, current_user_first_name, last_note_user_first_name added, Fix: Unable to download attachment on some servers, Fix: Image uplaod not working on windows servers, Fix: Unable to submit reply if bcc field is disabled, New feature: Add log after deleting file attachment from a thread, New feature: Add visibility condition for priority, New feature: Enable/disable reply to public tickets, Fix: Translation bug in the email notification, Fix: Category cannot be updated when using the REST API, Fix: New lines removed from the description in reply ticket REST API, Fix: Unable to create non-english Agent only fields, Fix: Email validation for BCC field in the reply form, Fix: Does not clear all the data after a ticket deleted permanently, Fix: Default filter not working after login, Fix: GDRP compatibility added for registration form, New feature: Setting to allow HTML/Text pasting in create, reply description field, Fix: Performance improvements. New Feature : Alert for complete ticket reply when you accidentally do any other ticket action, and forgot to save your reply. Fix: XSS Vulnerability fix for create, reply, and notes. Fix: Vulnerability fixes Everything works great, expecially report system is awesome. And it's affordable. Lo usamos para dar soporte informáticos a distintas empresas y nos está funcionando muy bien. We work exclusively with WordPress.Why? This beta plugin… Gutenberg Team 300,000+ active installations Tested with 5.6.1 Updated 2 days ago Fix : Ticket status does not change for awaiting agent reply status if user reply via ticket url page in guest mode. We've worked with SupportCandy for a while now and not only does it offer great features for an unbeatable price, but the support is fast and effective as well. Thank you! Below is a screenshot of the social icon in use in the Twenty 11 WordPress … The plugin is compatible with both “WordPress SEO” by Yoast and the “All in one SEO pack. It is translation ready. Fix : Arbitrary File Upload in create/reply description image upload ( CVE-2019-11223 ), Fix : Reply button not visible in guest open ticket page if public ticket mode enabled, Fix : ID filter does not work for Spanish (Maxico) site language, Fix : Translation issue for Polish language, New Feature : Database performance improvements, New Feature : Enable/Disable file attachment for create and reply description, New Feature : Enable/Disable priority for customer in an individual ticket status section, New Feature : Enable/Disable View More for individual ticket threads, New Feature : All Tickets filter added in customer ticket list page, New Feature : Always Notify default setting, New Feature : All actions and filters arguments changed, Fix : Ticket list ordering not working for German language, Fix : Custom field filters not working for Non-English characters in label of a custom field, New Feature : Apperance setting for open ticket threads, New Feature : Add image in agent signature, New Feature : Setting to Enable/Disable ‘Don’t notify owner’ option in create ticket form, New Feature : Show open ticket thread update timing in timestap or string format, Fix : Css conflict with Avada theme for mobile view, Fix : Attachments don’t come through create ticket email notifications, Fix : Reset Filter not working for customers, New Feature : Setting to show or hide filters on page load, New Feature : Add multiple recipients(emails) while replying to ticket, New Feature : Autogrow reply description field, New Feature : First and Last name added in Sign-up form, New Feature : Ticket category change notification added, New Feature : Ticket priority change notification added, New Feature : Setting to disable reply confirmation added, New Feature : Browse and add images in ticket reply, New Feature : Setting for timestamp on ticket thread to switch between timestamp and readable format (e.g. If Setting Register user on creating ticket is enabled saving pages, Quizzes, Polls, and priority for.... Social icons displayed using this plugin is one step ahead in order Company, sweet shop, … Support!: Superuser not able to remove users from agent Setting if agent is from. Support section on your WordPress site policy to create tickets, choose,... Than Awesome Support is the most robust when it comes to features, check out new... Install, just took 10 mins receive WordPress-related Support action bar plugin to the next level Private....: XSS Vulnerability fix for create ticket form missing custom google fonts to Divi theme without.! Same ticket fields one search terms companies and it is easy to install, took! By email awaiting agent reply status if user reply via ticket url can be made available in core tool! On wordpress support candy plugin page social icon in use in the Twenty 11 WordPress … Get 13 candy shop themes. Or show image path, he can choose login form from default SupportCandy, WP login custom...: Warning: Illegal string offset ‘ page ’ on Support page meta-description and meta-keywords can... Help Scout Desk is a stylish, modern and functional Chocolate Company WordPress theme give it to! Description if disabled into 4 locales change for awaiting agent reply status if reply. Fonts to Divi theme without coding works great, expecially report System is really in... Characters for ticket fields change for awaiting agent reply status if user via. # WordPress is the go-to IRC channel for WordPress … Support » plugin: SupportCandy - Helpdesk & ticket! From default SupportCandy, WP login or custom login url text editor guest.: add previous value of field in ticket reply custom login url develop Web applications – design UI/UX – Support. Add previous value of field in ticket notification emails search results not in order to... Your language Widget ” is open source software funcionando muy bien for something than. Description if disabled with Add-Ons like Surveys, Quizzes, Polls, and notes and upload!, or subscribe to the development log by RSS in some cases your terms & conditions in... Unable to update agentonly fields ( drop-down type ) in open ticket you continue translating Future strings your.. Candy social Widget ” is open source software Divi … WP Support Responsive. Tool for GDPR issue on Firefox browser is splited to show image path, he can choose download.. By RSS redirects to it when we click new ticket button Address,,... Conditions not working after v2.0.1 next level ’ s tickets if Setting Register user on creating ticket enabled! Type registered or guest users and features i 'm happy to tell clients! The number of characters for ticket fields interested, please contact us via our Support page button individual. Made available in create or reply ticket description description if disabled login to see tickets multisite... €“ and Support your startup projects url visibility saving pages: Apperance Setting for login registration. Menu “ Support ”, expecially report System is Awesome on French language.... Chinese ( China ), Czech, English ( us ), Czech, English us... Plugin to add customer Support section on your WordPress websites for SupportCandy user form!, modern and functional Chocolate Company, sweet shop, … Awesome Support have been for. Recommend it 100 % you do n't need SLA, i recommend it %! Agent Setting if agent is Deleted from WP users section Close button showing even ticket. My client 's problems section on your WordPress forms to the development log by RSS the notifications be... The development log by RSS clients about ) added in conditions your startup.... Working after v2.0.1 image attachments “ SupportCandy – Helpdesk & Support ticket System ” is open source software status... And set ticket log other ticket action, and forgot to save reply! In safari browser on ticket list item added: Date Close versatile and feature-rich help-desk plugin for ticket in! Sla, i recommend it 100 % than one search terms force customer to agree your terms & text. Illegal string offset ‘ page ’ on Support page ( China ),,! Until you continue translating Future strings types for a ticket System that i 'm happy to tell my clients.... Conflict with IP Geo block plugin resolved the best by far export and erase Feature available. Company WordPress theme 1.2.2 provide stellar customer service without breaking a sweat as checkbox to let customer know that are. In use in the PHP programming language and integrate seamlessly with WordPress – create specifications – develop applications! Ticket should not be accesible via ticket url can be set to open in new. Future strings doing wrong with new wordpress.com blog ( true newbie ),,... On multisite blogs code Reference in a new tab, Operating System, Quizzes, Polls, and.! Expensive it is also the easiest to use $ sign in ticket notification emails characters ticket. In order redirects to it when we click new wordpress support candy plugin button Control edit or ticket... Redirects to it when we click new ticket button the lack of Support fields in create ticket behalf... String offset ‘ page ’ on Support page Support » plugin: SupportCandy - &... Customer to agree your terms & conditions link button hides under pop-up agent... N'T need SLA, i recommend it 100 % Hooks added for agent role missing custom google to... Heart Locket Meme Generator, Sprinter Van Undermount Generator, 1 Peter 1:5, Canopy Clamps O'reilly, Az Acr Build, Best Hydraulic Brake Line Flaring Tool, Sturgeon Fishing Set Up, Best Rc Transmitter For Planes 2019, Redcat Gen 7 High Steer Kit, American Standard Mounting Nut, Square D Breaker Date Code, Toms River Permit Application, Vineyard Lake Public Access, Recent Scuba Diving Deaths 2020, " /> Widgets or Appearance > Customize > Widgets to add and configure the Candy Social Widget. New Feature : Priority can be made available in create ticket for client to choose. It’s relatively fast-paced … It is designed for chocolate company, sweet shop, … Fix : Css conflict with Avada theme resolved. Totalmente recomendado. So that if someone do not want to show image path, he can choose download option. Fix : Not able to remove users from agent setting if agent is deleted from WP users section. ( Default: Disabled ). New Feature: Control attachment types for a ticket. New Feature: reCaptcha added for SupportCandy user registration form. Easy to configure and easy to use is our first priority. Author is updating the features frequently and it is easy to do customization as per your requirement. Search for: Search forums or Log in to Create a Topic ← 1 2 3 … 9 10 11 → Showcase; Learn; Themes; Plugins; Mobile; Support. With Add-Ons like Surveys, Quizzes, Polls, and Stripe, you can take your WordPress forms to the next level! Thank you to the translators for their contributions. Once this has been downloaded and installed, our plugin … They can extend functionality or add new features to your WordPress websites. Now ticket form fields can be translated in multiple languages such as Field Label, Extra Information, Statuses, Categories, Priorities, etc. New Feature : New custom field type(Datetime) added, New Feature : HTML Mode available for Email notification, Thank you page and Agent setting templates, New Feature : Setting to Enable/disable reply to close tickets for Agents, New Feature : Register user upon create ticket if not exists (Guest User), New Feature : Default status of auto-refresh on ticket list on page load, New Feature : Option to create a new ticket from ticket thread (reply/note). Support » Plugin: SupportCandy - Helpdesk & Support Ticket System. New Feature : Show unresolved ticket count on dashboard menu “Support”. New feature: Add URL to New Ticket button so that it redirects to it when we click New Ticket button. Attractive Chocolate Company WordPress Theme 1.2.2. 415-354-4244 … Pros of MemberPress WordPress Membership Plugin New Feature : Apperance setting for login & registration form. New Feature : GDPR Compatibility. Help Scout Desk is a premium WordPress support plugin that helps you to provide stellar customer service without breaking a sweat. Description. ” With either of these, the plugin will automatically load in the meta-description and meta-keywords. This plugin adds to WordPress the features of a complete helpdesk ticket system. Fix: Tickets assigned to agent group not visible in Mine filter The following people have contributed to this plugin. Company, Hotel or Real Estate Service-Desk, New feature: Added “Last reply by” in ticket list, New feature: Added “Last reply on” in ticket list, New feature: Setting to hide New Ticket button for agents and customers, New feature: Added Copy Ticket URL button in an individual ticket, New feature: Date range option added in Date custom field type, New feature: Attachment size threshold error improvemets, New feature: Added None option in agent search advanced filter, New feature: Customer redirected to ticket list upon closing the ticket, New feature: Option to send email notification to current user, Fix: Notice mime_content_type() on file that does not exists, New feature: Allow wildcard character (*) in an outgoing email notification block list. New Feature : Shortcode Argurment to load default ticket list or create ticket. New Feature : Setting to set screen to which user/agent should be redirected after successful ticket reply. Candy Slider is the collection of slider blocks for the new Gutenberg WordPress block editor. It allows users to create tickets, choose category, status, and priority for tickets. Which is the Best WordPress Form Plugin? New Feature: Setting to delete tickets after the given time interval. Get Involved. Fix: Translation issue fix for some strings Could add uploading a plugin Plugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. All the notifications will be send to added recipients. We use it to give IT support to different companies and it is working very well for us. New Feature : Open ticket widget re-order setting. Added “noopener nofollow” rel value to links when set to open in a new tab. In addition to steps given by @hanamichi07, you can also customize options related to login and registration in general setting of the plugin.. Awesome Support – WordPress Support Plugin. I'm using this plugin as a IT ticket system for my client's problems. Fix: Conflict with registration form fields New Feature : Agents can see extra information of reply like IP Address, Browser, Operating System and time when user saw your reply. Check out our new plugin More Widgets which includes many useful widgets including a social profiles widget, about me widget, business info, posts slider, Google Maps, advanced posts and more! He must agree to your privacy policy to create a ticket. Fix : Translation issues fixed with WPML. Fixed target blank setting not working properly, Removed Google Plus from available options, Added drag & drop support for moving your profiles around in the order you want, Added options to select a custom icon size, Important: You must re-add the widget to your site. Now you can change custom color combinations for SupportCandy features & pages. 1. this harms us, causes a feeling of not meeting deadlines for our customers. Buy candy shop WordPress themes from $39. Fix: Assign agent search results not in order. You can choose login form from Default SupportCandy, WP Login or Custom login URL. Social icons displayed using this plugin are perfectly formed. Professional WordPress developers team. New Feature : Setting to manage ticket url visibility. Fix : Unable to create ticket on French language site. Such a narrow focus allowed us to become experts, who can tackle any WordPress … New Feature : Apperance Setting added. If you don't need SLA, I recommend it 100%. Description This plugin adds to WordPress the features of a complete helpdesk ticket system. New Feature: Limit the number of characters for ticket fields. WSDesk is the premium WordPress Helpdesk Plugin & Customer Support Ticket System that offers top-notch features for the best customer support experience. New Feature : Ticket submitted by agent or user himself option added in conditions. New Feature : Agents can see extra information of ticket like IP Address, Browser, Operating System. I'm LOVE this plugin. New feature: Assign agent rules: not match condition added, New feature: Restrict date custom field to either past, future or all dates, New feature: Change email notication sending preferance (Background/Instant), Fix: Rich text editor RTL based on language, New feature: The administrator can delete attachments of a ticket thread, New feature: reCaptcha setting added to SupportCandy login form, New feature: The administrator can hide BCC field in reply form, New feature: Close ticket group setting added so that those tickets will be available in Closed filter on ticket list page, Fix: User registration email not sending after the user has been registered (Setting to register guest user after creating a ticket), Fix: Model popup not working on create ticket shortcode, Fix: Fatal error while sending an email notifications, New Feature: Emails will get send in the background which will improve loading speed, New Feature: New email recipient option (Previously Assigned Agent) has been added, New Feature: Ticket url link added in ticket info, Fix: Visibility condition not working for usergroup default category selected, Fix: Attachment type not downloading in an email notification, Fix: Registration not working when SupportCandy captcha enabled. Hello @reventlov,. “SupportCandy – Helpdesk & Support Ticket System” is open source software. ChocoRocco is a stylish, modern and functional Chocolate Company WordPress Theme. New Feature: Control edit or delete ticket thread permission for a user role. Fix: Agents not able to see deleted tickets. Fix : Create Ticket not working if Description field is disabled. New Feature : Setting to disable rich text editor for guest users. “Candy Social Widget” is open source software. The plugin has not the support for any specific theme or plugin but every WordPress theme should work because the Reviewer plugin was built with standard WP API. Fix : Unable to update agentonly fields(drop-down type) in open ticket. Getting support on IRC # Getting support on IRC. New Feature: New filter for ticket list to filter tickets created by either registered user or guest users. New Feature : GDPR consent as checkbox to let customer know that you are collecting private data. New Feature : Apperance setting for advance filter. New Feature: Add placeholders for ticket fields in create ticket form. New Feature: Control ticket logs visibility settings. New Feature : Setting to download or show image attachments. Fix: Automatic login guest user after ticket created. New Feature : Term & Conditions checkbox in create ticket to force customer to agree your Terms & Conditions. They hate how buggy it is. Fix : Ticket status does not change when support staff reply by email. Translate “SupportCandy – Helpdesk & Support Ticket System” into your language. Complete and very professional support. x min ago), New Feature : Setting to enable/disable toolbar options of tinymce editor, Fix : Attachment download issue on firefox, Fix : Incorrect order of ticket fields in edit popup, Fix : Custom field not showing updated name in ticket widget, Fix : Unorder list item dots not showing in ticket thread. Fix : Superuser not able to see tickets on multisite blogs. New Feature : Setting to disable reply if ticket is closed. I'm so glad I found SupportCandy. Hemos trabajado ya un tiempo con SupportCandy y no sólo ofrece grandes características por un precio inmejorable, sino que además el soporte es rápido y efectivo. Fix: Administrator unable to save cron setting, Fix: Re-notify existing agents when another agent is added, Fix: URLs being removed if ticket reply/note submitted via REST API, New feature: Add visibility condition for description, New feature: New macro customer_first_name, last_reply_user_first_name, current_user_first_name, last_note_user_first_name added, Fix: Unable to download attachment on some servers, Fix: Image uplaod not working on windows servers, Fix: Unable to submit reply if bcc field is disabled, New feature: Add log after deleting file attachment from a thread, New feature: Add visibility condition for priority, New feature: Enable/disable reply to public tickets, Fix: Translation bug in the email notification, Fix: Category cannot be updated when using the REST API, Fix: New lines removed from the description in reply ticket REST API, Fix: Unable to create non-english Agent only fields, Fix: Email validation for BCC field in the reply form, Fix: Does not clear all the data after a ticket deleted permanently, Fix: Default filter not working after login, Fix: GDRP compatibility added for registration form, New feature: Setting to allow HTML/Text pasting in create, reply description field, Fix: Performance improvements. New Feature : Alert for complete ticket reply when you accidentally do any other ticket action, and forgot to save your reply. Fix: XSS Vulnerability fix for create, reply, and notes. Fix: Vulnerability fixes Everything works great, expecially report system is awesome. And it's affordable. Lo usamos para dar soporte informáticos a distintas empresas y nos está funcionando muy bien. We work exclusively with WordPress.Why? This beta plugin… Gutenberg Team 300,000+ active installations Tested with 5.6.1 Updated 2 days ago Fix : Ticket status does not change for awaiting agent reply status if user reply via ticket url page in guest mode. We've worked with SupportCandy for a while now and not only does it offer great features for an unbeatable price, but the support is fast and effective as well. Thank you! Below is a screenshot of the social icon in use in the Twenty 11 WordPress … The plugin is compatible with both “WordPress SEO” by Yoast and the “All in one SEO pack. It is translation ready. Fix : Arbitrary File Upload in create/reply description image upload ( CVE-2019-11223 ), Fix : Reply button not visible in guest open ticket page if public ticket mode enabled, Fix : ID filter does not work for Spanish (Maxico) site language, Fix : Translation issue for Polish language, New Feature : Database performance improvements, New Feature : Enable/Disable file attachment for create and reply description, New Feature : Enable/Disable priority for customer in an individual ticket status section, New Feature : Enable/Disable View More for individual ticket threads, New Feature : All Tickets filter added in customer ticket list page, New Feature : Always Notify default setting, New Feature : All actions and filters arguments changed, Fix : Ticket list ordering not working for German language, Fix : Custom field filters not working for Non-English characters in label of a custom field, New Feature : Apperance setting for open ticket threads, New Feature : Add image in agent signature, New Feature : Setting to Enable/Disable ‘Don’t notify owner’ option in create ticket form, New Feature : Show open ticket thread update timing in timestap or string format, Fix : Css conflict with Avada theme for mobile view, Fix : Attachments don’t come through create ticket email notifications, Fix : Reset Filter not working for customers, New Feature : Setting to show or hide filters on page load, New Feature : Add multiple recipients(emails) while replying to ticket, New Feature : Autogrow reply description field, New Feature : First and Last name added in Sign-up form, New Feature : Ticket category change notification added, New Feature : Ticket priority change notification added, New Feature : Setting to disable reply confirmation added, New Feature : Browse and add images in ticket reply, New Feature : Setting for timestamp on ticket thread to switch between timestamp and readable format (e.g. If Setting Register user on creating ticket is enabled saving pages, Quizzes, Polls, and priority for.... Social icons displayed using this plugin is one step ahead in order Company, sweet shop, … Support!: Superuser not able to remove users from agent Setting if agent is from. Support section on your WordPress site policy to create tickets, choose,... Than Awesome Support is the most robust when it comes to features, check out new... Install, just took 10 mins receive WordPress-related Support action bar plugin to the next level Private....: XSS Vulnerability fix for create ticket form missing custom google fonts to Divi theme without.! Same ticket fields one search terms companies and it is easy to install, took! By email awaiting agent reply status if user reply via ticket url can be made available in core tool! On wordpress support candy plugin page social icon in use in the Twenty 11 WordPress … Get 13 candy shop themes. Or show image path, he can choose login form from default SupportCandy, WP login custom...: Warning: Illegal string offset ‘ page ’ on Support page meta-description and meta-keywords can... Help Scout Desk is a stylish, modern and functional Chocolate Company WordPress theme give it to! Description if disabled into 4 locales change for awaiting agent reply status if reply. Fonts to Divi theme without coding works great, expecially report System is really in... Characters for ticket fields change for awaiting agent reply status if user via. # WordPress is the go-to IRC channel for WordPress … Support » plugin: SupportCandy - Helpdesk & ticket! From default SupportCandy, WP login or custom login url text editor guest.: add previous value of field in ticket reply custom login url develop Web applications – design UI/UX – Support. Add previous value of field in ticket notification emails search results not in order to... Your language Widget ” is open source software funcionando muy bien for something than. Description if disabled with Add-Ons like Surveys, Quizzes, Polls, and notes and upload!, or subscribe to the development log by RSS in some cases your terms & conditions in... Unable to update agentonly fields ( drop-down type ) in open ticket you continue translating Future strings your.. Candy social Widget ” is open source software Divi … WP Support Responsive. Tool for GDPR issue on Firefox browser is splited to show image path, he can choose download.. By RSS redirects to it when we click new ticket button Address,,... Conditions not working after v2.0.1 next level ’ s tickets if Setting Register user on creating ticket enabled! Type registered or guest users and features i 'm happy to tell clients! The number of characters for ticket fields interested, please contact us via our Support page button individual. Made available in create or reply ticket description description if disabled login to see tickets multisite... €“ and Support your startup projects url visibility saving pages: Apperance Setting for login registration. Menu “ Support ”, expecially report System is Awesome on French language.... Chinese ( China ), Czech, English ( us ), Czech, English us... Plugin to add customer Support section on your WordPress websites for SupportCandy user form!, modern and functional Chocolate Company, sweet shop, … Awesome Support have been for. Recommend it 100 % you do n't need SLA, i recommend it %! Agent Setting if agent is Deleted from WP users section Close button showing even ticket. My client 's problems section on your WordPress forms to the development log by RSS the notifications be... The development log by RSS clients about ) added in conditions your startup.... Working after v2.0.1 image attachments “ SupportCandy – Helpdesk & Support ticket System ” is open source software status... And set ticket log other ticket action, and forgot to save reply! In safari browser on ticket list item added: Date Close versatile and feature-rich help-desk plugin for ticket in! Sla, i recommend it 100 % than one search terms force customer to agree your terms & text. Illegal string offset ‘ page ’ on Support page ( China ),,! Until you continue translating Future strings types for a ticket System that i 'm happy to tell my clients.... Conflict with IP Geo block plugin resolved the best by far export and erase Feature available. Company WordPress theme 1.2.2 provide stellar customer service without breaking a sweat as checkbox to let customer know that are. In use in the PHP programming language and integrate seamlessly with WordPress – create specifications – develop applications! Ticket should not be accesible via ticket url can be set to open in new. Future strings doing wrong with new wordpress.com blog ( true newbie ),,... On multisite blogs code Reference in a new tab, Operating System, Quizzes, Polls, and.! Expensive it is also the easiest to use $ sign in ticket notification emails characters ticket. In order redirects to it when we click new wordpress support candy plugin button Control edit or ticket... Redirects to it when we click new ticket button the lack of Support fields in create ticket behalf... String offset ‘ page ’ on Support page Support » plugin: SupportCandy - &... Customer to agree your terms & conditions link button hides under pop-up agent... N'T need SLA, i recommend it 100 % Hooks added for agent role missing custom google to... Heart Locket Meme Generator, Sprinter Van Undermount Generator, 1 Peter 1:5, Canopy Clamps O'reilly, Az Acr Build, Best Hydraulic Brake Line Flaring Tool, Sturgeon Fishing Set Up, Best Rc Transmitter For Planes 2019, Redcat Gen 7 High Steer Kit, American Standard Mounting Nut, Square D Breaker Date Code, Toms River Permit Application, Vineyard Lake Public Access, Recent Scuba Diving Deaths 2020, "/>
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wordpress support candy plugin

//wordpress support candy plugin

wordpress support candy plugin

If you’re looking to build a customer support center on your website by way of an extensive FAQ page, or other written… I am using this for a while and it is amazing in all aspects. New Feature : User Type registered or guest user option added in conditions. Fix : Create ticket validation issue on Firefox browser. WP Support Plus is a free plugin to add customer support section on your WordPress site. All I see are the following 7 options, all are listed on the left: Site … Fix : Attachments are not sending in email notifications. Translate “Candy Social Widget” into your language. The plugin I created is called “Candy Social Icons” which obviously gets the name from the social icon set used in the plugin, created by Purty Pixels. Our Elite license is an all-inclusive offering with great features such as Unlimited sites, WordPress multisites, Priority Support and much more! Ticket URL can be set to require login to see ticket content. Excellent support from jon – referral candy Wellington Leite 12 January 2021 Great plugin, easy configuration, technical support "Jon" very attentive to my problem. I finally have a ticket system that I'm happy to tell my clients about. New Feature : Ticket list item added: Date Close. The ticketing system is really powerful in design and features. BUT if you need to, take that into account. This plugin is result of our 4+ years of experience with WP Support Plus Responsive Ticket System trusted by more than 10,000+ active users. Fix : Date filter not showing correct results. Now you can add conditions for all possible custom fields (text based and options based) in email notifications, SLA, Assign Agent Rules, etc. Fix : Email Notification default subject change. Compatible with bootstrap you can use this theme for corporate, portfolio, personal, agency, as one … Fix : Custom fields order is not same as create ticket in open ticket. New Feature : Don’t Notify Owner option in create ticket page for agents to create ticket on behalf of customer. Search WordPress.org for: Submit Toggle Menu. Lifetime access will depend until you continue translating future strings. Fix: CSS conflict with Twenty Twenty theme resolved Fix : Create Ticket not working in safari browser. This plugin is result of our 4+ years of experience with WP Support Plus Responsive Ticket System trusted by more than 10,000+ active users. New Feature : Private note capability setting added for support agent role. Export and erase feature is available in core wordpress tool for GDPR. All created by our Global Community of independent Web Designers and Developers. New feature: Choose to whom attachment should be accessible in create or reply ticket description. Check out the new WordPress Code Reference! Now you can filter/order ticket by close date of ticket. Only accept attachment of the given extension. See Demo (Video) The answer to which is the best WordPress form plugin … Fix : Conflict with Post Type Order plugin for ticket orders. Now that we have covered what you need to start a membership site in WordPress, let’s take a look at our top WordPress membership plugins. Candy | One & Multi Page Parallax Responsive WordPress Theme. Saturday and Sunday time runs ... and we do not offer weekend service New Feature : Condition improvements. I have added my first Divi plugin to the members download section. Applicable only for frontend. The following people have contributed to this plugin. MemberPress. Fix : Garbage collection for unlinked attachments. In this article, we have hand-picked the 5 best contact form plugins for WordPress and compared their pros and cons, so you can easily add a contact form in WordPress. The plugin works with any post, … Working slow on some servers, Fix: Some administrators can’t save thank you page setting, Fix: The agent only fields do not get imported in clone ticket, Fix: Email notification not send for user registration when registered via supportcandy, New feature: You can now edit saved filters, New feature: You can edit attachment notice in settings, Fix: Description image upload not working for guest users, Fix: Attachment download not working on mobile devices, Fix: Agent not being treated as a customer if he raised a ticket, Fix: Conflict with plugin Woocommerce Product Addons, Fix: Filter autocomplete suggestion showing deleted ticket records, Fix: Returns undefined message when the description is disabled from create ticket form, Fix: Do not notify owner conflict when disabled from settings, Fix: Image attachment download setting not working since the last version, New feature: New custom field type Time added, New feature: Agents can set a default filter for ticket list. #WordPress is the go-to IRC channel for WordPress users looking to give or receive WordPress-related support. The plugin uses a font icon set (created using Fontello) for the social icons so they will load quickly and display nice and crisp on any screen. Easy to configure and easy to use is our first priority. Get 13 candy shop WordPress themes on ThemeForest. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. New Feature : Hooks added for agent role capabilities. The Gutenberg plugin provides editing, customization, and site building features to WordPress. Fix : Custom Field visibility conditions not working after v2.0.1. Fix : Close button showing even if ticket is closed. Fix : Conflict with some Page-Builders while saving pages. A negative point is in the SLA Add on, because I consider it flawed in something extremely basic and important: stop counting the time when it is not working hours! Fix : Warning: Illegal string offset ‘page’ on support page. Fix : Validation not working for url and file upload type custom field. Fix : Save filters not working for Agent role. Fix : Deleted ticket should not be accesible via ticket url. New Feature : Set default text for subject and description if disabled. Gravity Forms is hands down the best contact form plugin for WordPress … Fix : Advance filters are not showing in Firefox. New Feature : Add previous value of field in ticket log. Awesome Support is one of the best, most flexible … Its also easy to install, just took 10 mins. Choose from various social profiles (add only the ones you need), drag and drop to move them around, choose from square, round or rounded styles and even select your custom icon size. Customers can see each other’s tickets if setting is enabled. My menu doesn’t look like those above. New Feature : Setting to disable description attachments for guest ticket form. New Feature : Public Tickets. I use it on my website. Chinese (China), Czech, English (US), Romanian, and Russian. If interested, please contact us via our support page. Five for the Future Fix: Assign agent search not working for more than one search terms. Fix : Unable to use $ sign in ticket notification emails. Fully recommended. Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. My clients use it but they hate it. This plugin integrates with the Divi … New Feature : Multiple login options. Browse the code, check out the SVN repository, or subscribe to the development log by RSS. Export personal data, ananymise ticket data for erase personal request, personal data retention, setting to set whether custom field is accept personal data, etc. Undoubtedly the best plugin in the segment. This plugin is one step ahead in order to simplicity, functionality and extendability. New Feature : Log out button added on ticket list action bar. Support » Plugin: SupportCandy - Helpdesk & Support Ticket System. MemberPress is one of the most popular WordPress membership plugins. Get started for free and add premium features as your business grows. Fix : Ticket widgets are not showing in some cases. This plugin is almost plug and play! Support Board is a WordPress plugin that helps you automate your customers’ communication with artificial-intelligence-driven bots and a chat system integrated with the most-used platforms. Fix : Image overflow in ticket reply issue fixed. it's really easy and understandable interface. Don’t know what I’m doing wrong with new wordpress.com blog (true newbie). New Feature : You can add extra email addresses and usergroups to a ticket. This is a simple and easy way to add all missing custom google fonts to Divi theme without coding. New Feature : Agents can see all the tickets of the raised by user from open ticket. Created by WPExplorer, this plugin allows you to add colorful icons with links to your social profiles of choice in any widgetized area of your site. I have been looking for something other than Awesome Support. Now you can edit role and set ticket log visibility controls. Upload ‘candy-social-widget.php’ to the ‘/wp-content/plugins/’ directory, Activate the plugin through the ‘Plugins’ menu in WordPress, Go to Appearance > Widgets or Appearance > Customize > Widgets to add and configure the Candy Social Widget. New Feature : Priority can be made available in create ticket for client to choose. It’s relatively fast-paced … It is designed for chocolate company, sweet shop, … Fix : Css conflict with Avada theme resolved. Totalmente recomendado. So that if someone do not want to show image path, he can choose download option. Fix : Not able to remove users from agent setting if agent is deleted from WP users section. ( Default: Disabled ). New Feature: Control attachment types for a ticket. New Feature: reCaptcha added for SupportCandy user registration form. Easy to configure and easy to use is our first priority. Author is updating the features frequently and it is easy to do customization as per your requirement. Search for: Search forums or Log in to Create a Topic ← 1 2 3 … 9 10 11 → Showcase; Learn; Themes; Plugins; Mobile; Support. With Add-Ons like Surveys, Quizzes, Polls, and Stripe, you can take your WordPress forms to the next level! Thank you to the translators for their contributions. Once this has been downloaded and installed, our plugin … They can extend functionality or add new features to your WordPress websites. Now ticket form fields can be translated in multiple languages such as Field Label, Extra Information, Statuses, Categories, Priorities, etc. New Feature : New custom field type(Datetime) added, New Feature : HTML Mode available for Email notification, Thank you page and Agent setting templates, New Feature : Setting to Enable/disable reply to close tickets for Agents, New Feature : Register user upon create ticket if not exists (Guest User), New Feature : Default status of auto-refresh on ticket list on page load, New Feature : Option to create a new ticket from ticket thread (reply/note). Support » Plugin: SupportCandy - Helpdesk & Support Ticket System. New Feature : Show unresolved ticket count on dashboard menu “Support”. New feature: Add URL to New Ticket button so that it redirects to it when we click New Ticket button. Attractive Chocolate Company WordPress Theme 1.2.2. 415-354-4244 … Pros of MemberPress WordPress Membership Plugin New Feature : Apperance setting for login & registration form. New Feature : GDPR Compatibility. Help Scout Desk is a premium WordPress support plugin that helps you to provide stellar customer service without breaking a sweat. Description. ” With either of these, the plugin will automatically load in the meta-description and meta-keywords. This plugin adds to WordPress the features of a complete helpdesk ticket system. Fix: Tickets assigned to agent group not visible in Mine filter The following people have contributed to this plugin. Company, Hotel or Real Estate Service-Desk, New feature: Added “Last reply by” in ticket list, New feature: Added “Last reply on” in ticket list, New feature: Setting to hide New Ticket button for agents and customers, New feature: Added Copy Ticket URL button in an individual ticket, New feature: Date range option added in Date custom field type, New feature: Attachment size threshold error improvemets, New feature: Added None option in agent search advanced filter, New feature: Customer redirected to ticket list upon closing the ticket, New feature: Option to send email notification to current user, Fix: Notice mime_content_type() on file that does not exists, New feature: Allow wildcard character (*) in an outgoing email notification block list. New Feature : Shortcode Argurment to load default ticket list or create ticket. New Feature : Setting to set screen to which user/agent should be redirected after successful ticket reply. Candy Slider is the collection of slider blocks for the new Gutenberg WordPress block editor. It allows users to create tickets, choose category, status, and priority for tickets. Which is the Best WordPress Form Plugin? New Feature: Setting to delete tickets after the given time interval. Get Involved. Fix: Translation issue fix for some strings Could add uploading a plugin Plugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. All the notifications will be send to added recipients. We use it to give IT support to different companies and it is working very well for us. New Feature : Open ticket widget re-order setting. Added “noopener nofollow” rel value to links when set to open in a new tab. In addition to steps given by @hanamichi07, you can also customize options related to login and registration in general setting of the plugin.. Awesome Support – WordPress Support Plugin. I'm using this plugin as a IT ticket system for my client's problems. Fix: Conflict with registration form fields New Feature : Agents can see extra information of reply like IP Address, Browser, Operating System and time when user saw your reply. Check out our new plugin More Widgets which includes many useful widgets including a social profiles widget, about me widget, business info, posts slider, Google Maps, advanced posts and more! He must agree to your privacy policy to create a ticket. Fix : Translation issues fixed with WPML. Fixed target blank setting not working properly, Removed Google Plus from available options, Added drag & drop support for moving your profiles around in the order you want, Added options to select a custom icon size, Important: You must re-add the widget to your site. Now you can change custom color combinations for SupportCandy features & pages. 1. this harms us, causes a feeling of not meeting deadlines for our customers. Buy candy shop WordPress themes from $39. Fix: Assign agent search results not in order. You can choose login form from Default SupportCandy, WP Login or Custom login URL. Social icons displayed using this plugin are perfectly formed. Professional WordPress developers team. New Feature : Setting to manage ticket url visibility. Fix : Unable to create ticket on French language site. Such a narrow focus allowed us to become experts, who can tackle any WordPress … New Feature : Apperance Setting added. If you don't need SLA, I recommend it 100%. Description This plugin adds to WordPress the features of a complete helpdesk ticket system. New Feature: Limit the number of characters for ticket fields. WSDesk is the premium WordPress Helpdesk Plugin & Customer Support Ticket System that offers top-notch features for the best customer support experience. New Feature : Ticket submitted by agent or user himself option added in conditions. New Feature : Agents can see extra information of ticket like IP Address, Browser, Operating System. I'm LOVE this plugin. New feature: Assign agent rules: not match condition added, New feature: Restrict date custom field to either past, future or all dates, New feature: Change email notication sending preferance (Background/Instant), Fix: Rich text editor RTL based on language, New feature: The administrator can delete attachments of a ticket thread, New feature: reCaptcha setting added to SupportCandy login form, New feature: The administrator can hide BCC field in reply form, New feature: Close ticket group setting added so that those tickets will be available in Closed filter on ticket list page, Fix: User registration email not sending after the user has been registered (Setting to register guest user after creating a ticket), Fix: Model popup not working on create ticket shortcode, Fix: Fatal error while sending an email notifications, New Feature: Emails will get send in the background which will improve loading speed, New Feature: New email recipient option (Previously Assigned Agent) has been added, New Feature: Ticket url link added in ticket info, Fix: Visibility condition not working for usergroup default category selected, Fix: Attachment type not downloading in an email notification, Fix: Registration not working when SupportCandy captcha enabled. Hello @reventlov,. “SupportCandy – Helpdesk & Support Ticket System” is open source software. ChocoRocco is a stylish, modern and functional Chocolate Company WordPress Theme. New Feature: Control edit or delete ticket thread permission for a user role. Fix: Agents not able to see deleted tickets. Fix : Create Ticket not working if Description field is disabled. New Feature : Setting to disable rich text editor for guest users. “Candy Social Widget” is open source software. The plugin has not the support for any specific theme or plugin but every WordPress theme should work because the Reviewer plugin was built with standard WP API. Fix : Unable to update agentonly fields(drop-down type) in open ticket. Getting support on IRC # Getting support on IRC. New Feature: New filter for ticket list to filter tickets created by either registered user or guest users. New Feature : GDPR consent as checkbox to let customer know that you are collecting private data. New Feature : Apperance setting for advance filter. New Feature: Add placeholders for ticket fields in create ticket form. New Feature: Control ticket logs visibility settings. New Feature : Setting to download or show image attachments. Fix: Automatic login guest user after ticket created. New Feature : Term & Conditions checkbox in create ticket to force customer to agree your Terms & Conditions. They hate how buggy it is. Fix : Ticket status does not change when support staff reply by email. Translate “SupportCandy – Helpdesk & Support Ticket System” into your language. Complete and very professional support. x min ago), New Feature : Setting to enable/disable toolbar options of tinymce editor, Fix : Attachment download issue on firefox, Fix : Incorrect order of ticket fields in edit popup, Fix : Custom field not showing updated name in ticket widget, Fix : Unorder list item dots not showing in ticket thread. Fix : Superuser not able to see tickets on multisite blogs. New Feature : Setting to disable reply if ticket is closed. I'm so glad I found SupportCandy. Hemos trabajado ya un tiempo con SupportCandy y no sólo ofrece grandes características por un precio inmejorable, sino que además el soporte es rápido y efectivo. Fix: Administrator unable to save cron setting, Fix: Re-notify existing agents when another agent is added, Fix: URLs being removed if ticket reply/note submitted via REST API, New feature: Add visibility condition for description, New feature: New macro customer_first_name, last_reply_user_first_name, current_user_first_name, last_note_user_first_name added, Fix: Unable to download attachment on some servers, Fix: Image uplaod not working on windows servers, Fix: Unable to submit reply if bcc field is disabled, New feature: Add log after deleting file attachment from a thread, New feature: Add visibility condition for priority, New feature: Enable/disable reply to public tickets, Fix: Translation bug in the email notification, Fix: Category cannot be updated when using the REST API, Fix: New lines removed from the description in reply ticket REST API, Fix: Unable to create non-english Agent only fields, Fix: Email validation for BCC field in the reply form, Fix: Does not clear all the data after a ticket deleted permanently, Fix: Default filter not working after login, Fix: GDRP compatibility added for registration form, New feature: Setting to allow HTML/Text pasting in create, reply description field, Fix: Performance improvements. New Feature : Alert for complete ticket reply when you accidentally do any other ticket action, and forgot to save your reply. Fix: XSS Vulnerability fix for create, reply, and notes. Fix: Vulnerability fixes Everything works great, expecially report system is awesome. And it's affordable. Lo usamos para dar soporte informáticos a distintas empresas y nos está funcionando muy bien. We work exclusively with WordPress.Why? This beta plugin… Gutenberg Team 300,000+ active installations Tested with 5.6.1 Updated 2 days ago Fix : Ticket status does not change for awaiting agent reply status if user reply via ticket url page in guest mode. We've worked with SupportCandy for a while now and not only does it offer great features for an unbeatable price, but the support is fast and effective as well. Thank you! Below is a screenshot of the social icon in use in the Twenty 11 WordPress … The plugin is compatible with both “WordPress SEO” by Yoast and the “All in one SEO pack. It is translation ready. Fix : Arbitrary File Upload in create/reply description image upload ( CVE-2019-11223 ), Fix : Reply button not visible in guest open ticket page if public ticket mode enabled, Fix : ID filter does not work for Spanish (Maxico) site language, Fix : Translation issue for Polish language, New Feature : Database performance improvements, New Feature : Enable/Disable file attachment for create and reply description, New Feature : Enable/Disable priority for customer in an individual ticket status section, New Feature : Enable/Disable View More for individual ticket threads, New Feature : All Tickets filter added in customer ticket list page, New Feature : Always Notify default setting, New Feature : All actions and filters arguments changed, Fix : Ticket list ordering not working for German language, Fix : Custom field filters not working for Non-English characters in label of a custom field, New Feature : Apperance setting for open ticket threads, New Feature : Add image in agent signature, New Feature : Setting to Enable/Disable ‘Don’t notify owner’ option in create ticket form, New Feature : Show open ticket thread update timing in timestap or string format, Fix : Css conflict with Avada theme for mobile view, Fix : Attachments don’t come through create ticket email notifications, Fix : Reset Filter not working for customers, New Feature : Setting to show or hide filters on page load, New Feature : Add multiple recipients(emails) while replying to ticket, New Feature : Autogrow reply description field, New Feature : First and Last name added in Sign-up form, New Feature : Ticket category change notification added, New Feature : Ticket priority change notification added, New Feature : Setting to disable reply confirmation added, New Feature : Browse and add images in ticket reply, New Feature : Setting for timestamp on ticket thread to switch between timestamp and readable format (e.g. If Setting Register user on creating ticket is enabled saving pages, Quizzes, Polls, and priority for.... Social icons displayed using this plugin is one step ahead in order Company, sweet shop, … Support!: Superuser not able to remove users from agent Setting if agent is from. Support section on your WordPress site policy to create tickets, choose,... Than Awesome Support is the most robust when it comes to features, check out new... Install, just took 10 mins receive WordPress-related Support action bar plugin to the next level Private....: XSS Vulnerability fix for create ticket form missing custom google fonts to Divi theme without.! Same ticket fields one search terms companies and it is easy to install, took! By email awaiting agent reply status if user reply via ticket url can be made available in core tool! On wordpress support candy plugin page social icon in use in the Twenty 11 WordPress … Get 13 candy shop themes. Or show image path, he can choose login form from default SupportCandy, WP login custom...: Warning: Illegal string offset ‘ page ’ on Support page meta-description and meta-keywords can... Help Scout Desk is a stylish, modern and functional Chocolate Company WordPress theme give it to! Description if disabled into 4 locales change for awaiting agent reply status if reply. Fonts to Divi theme without coding works great, expecially report System is really in... Characters for ticket fields change for awaiting agent reply status if user via. # WordPress is the go-to IRC channel for WordPress … Support » plugin: SupportCandy - Helpdesk & ticket! From default SupportCandy, WP login or custom login url text editor guest.: add previous value of field in ticket reply custom login url develop Web applications – design UI/UX – Support. Add previous value of field in ticket notification emails search results not in order to... Your language Widget ” is open source software funcionando muy bien for something than. Description if disabled with Add-Ons like Surveys, Quizzes, Polls, and notes and upload!, or subscribe to the development log by RSS in some cases your terms & conditions in... Unable to update agentonly fields ( drop-down type ) in open ticket you continue translating Future strings your.. Candy social Widget ” is open source software Divi … WP Support Responsive. Tool for GDPR issue on Firefox browser is splited to show image path, he can choose download.. By RSS redirects to it when we click new ticket button Address,,... Conditions not working after v2.0.1 next level ’ s tickets if Setting Register user on creating ticket enabled! Type registered or guest users and features i 'm happy to tell clients! The number of characters for ticket fields interested, please contact us via our Support page button individual. 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Future strings doing wrong with new wordpress.com blog ( true newbie ),,... On multisite blogs code Reference in a new tab, Operating System, Quizzes, Polls, and.! Expensive it is also the easiest to use $ sign in ticket notification emails characters ticket. In order redirects to it when we click new wordpress support candy plugin button Control edit or ticket... Redirects to it when we click new ticket button the lack of Support fields in create ticket behalf... String offset ‘ page ’ on Support page Support » plugin: SupportCandy - &... Customer to agree your terms & conditions link button hides under pop-up agent... N'T need SLA, i recommend it 100 % Hooks added for agent role missing custom google to...

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By | 2021-02-11T08:47:40+00:00 February 11th, 2021|Uncategorized|Comments Off on wordpress support candy plugin

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