Post was not sent - check your email addresses! Matt said that the browser was instrumental to finishing his claim. Getting through to a live person, a real human at EDD: Chances are you will have questions or need help filing your California Unemployment claim, plus you will have to have at least one initial telephone interview. “The IT consultants can't even figure out how to handle the volume,” Cuomo told reporters. We've received your submission. Other applicants reported having greater success immediately after the system goes online at 7:30 a.m. or in the final hour or so before it shuts down for the day at 7:30 p.m. when traffic is lower. Here's how to find your representatives . “Our dedicated representatives are doing the best they can to make sure everyone is served, as quickly as possible, even if it takes a longer than usual.”. Forty more times. “This application is designed to work with Internet Explorer {5.0} and Netscape {6.0} and newer versions,” the notification said, referring to a pair of Y2K-era web browsers. Don't engage in this sort of behavior at work - you'll get fired, and you'll be ineligible for unemployment benefits. The instructions caution that if information is incorrect or inconsistent, the applicant could lose their benefits without any way to get them back. If you're unable to reach a human through the state Unemployment phone numbers, or your local EDD office, try calling a rural office instead. So many are calling, clicking, but not getting through. People who miss their filing day can submit claims on Thursday, Friday or by phone on Saturday. © 2021 NYP Holdings, Inc. All Rights Reserved, NY sports stadiums, arenas opening at 10 percent capacity this month, Two more mass COVID-19 vaccination sites to open in Brooklyn, Queens, Many NYC COVID-19 vaccine hubs only open 4 days a week amid low supplies, NY Democrats holding Cuomo accountable over nursing home fiasco, Man claims racehorse heiress died in an 'erotic game gone wrong', Model ex-girlfriend of soccer star found dead week after breakup, Mark Cuban's NBA team won't play national anthem anymore. This story has been shared 359,080 times. “When I call, it tells me I have completed my application. Sixty more times. The State of New York does not imply approval of the listed destinations, warrant the accuracy of any information set out in those destinations, or endorse any opinions expressed therein. Unemployment systems in most places are antiquated beyond belief. An unemployment week runs Monday through Sunday. It doesn’t give you any information, any place to go. In New York, for example, many legislators are assisting unemployed workers with claims issues to get on a list for callbacks from the Department of Labor. March 26, 2020 | 10:47pm | Updated March 27, 2020 | 12:42pm. The New York State Department of Labor has left hundreds of unemployed people across the state in tears, running out of money, sheltering from the coronavirus and unable to reach a … ALBANY NY (WRGB) - The New York Department of Labor started accepting applications for unemployment insurance with its new online platform Friday morning. Subscribe to the digital version of our daily print edition delivered to your inbox every day. There's no trick to get through, just keep hammering. For many, trying to get through is their new, replacement job. This story has been shared 359,080 times. The state Department of Labor’s old-school unemployment website has struggled to handle the spike in users forced from their jobs by the COVID-19 shutdown. I call different times of day, no difference. That’s when Griswold began to experiment. They were never designed from the ground level to be able to handle something like we’re seeing now. The number to call remains (888)209-8124; the website is applicationslabor.ny.gov. He asked to be referred to by his first name because his employer may rehire him. It will show a list & map of offices with numbers. Woman in Gorilla Glue hair horror may sue over ordeal, Glory daze: Bruce Springsteen busted for DWI in New Jersey, Britney Spears makes her first public statement on the new documentary, Tom Brady covers up Nike logo during Super Bowl trophy presentation, Inside Joe Pesci's $6.5 million New Jersey beach house. Those with a last name that starts with O-Z will file on Wednesdays. Terms of Use The federal stimulus extends unemployment benefits to 39 weeks, past New York’s regular 26-week time frame, but the state is still dealing with getting that part of the system fully up and running. Despite the delays, DOL spokesperson Deanna Cohen made assurances that people will get their cash. AP Photo/Yuki Iwamura. Privacy Notice It took Robert Griswold more than a dozen failed attempts to complete his unemployment benefits application, before he read the fine print of the pop-up window that kept interrupting his progress and timing him out. The most common forms of intentional misconduct that result in benefits being denied are: 1) being late for work or absent from work after prior warning; 2) coming to work under the influence of alcohol or drugs; 3) fighting. The women and men working in the unemployment offices say they are working very hard to get all claims filed, but unfortunately, the demand is very high right now, leading to long wait times. Local Multiple callers to the Louisiana Workforce Commission this week, if they did not get a busy signal, got an automated message saying they had to call back later to file for unemployment benefits. Your Ad Choices See the New York Department of Labor (DOL) resource page for more information and reader comments. The crisis has exposed the frailty of DOL’s antiquated web system and compelled the newly unemployed to find some idiosyncratic workarounds to the website. Workers are encouraged to apply online at Michigan.gov/UIA or over the phone at 866-500-0017, but due to the tremendous call volume, certain callers may receive a busy signal. The improvements to the telephone service have made an impact. The state’s unemployment website, meanwhile, was accessed 2,270 million times. Fortunately, there are other lesser known, and LESS BUSY phone lines available to anyone that knows them and knows how to use them. The New York State Department of Labor is dedicated to ensuring that every New Yorker who is entitled to unemployment insurance benefits will receive all benefits due. You will have to show that you have tried to contact the state UI agency yourself, that your claim is valid and you meet all the eligibility criteria but this option has also been proven to work in some states where it has been nearly impossible to get through to someone at the state unemployment office. New York’s decision to outsource some of the unemployment claims work while 2 million New Yorkers are jobless drew fire. I call again, and again. 8: New York has announced unemployment benefits will be extended 13 weeks, from 26 to 39 weeks. Some individuals were able to get through their state unemployment systems, especially if they filed before the March 27 passing of the stimulus bill. Welcome to the New York State Department of Labor Unemployment Insurance Telephone Claims Center, the recording announces. Unemployment update Apr. External web sites operate at the direction of their respective owners who should be contacted directly with questions regarding the content of these sites. 359,080, This story has been shared 85,865 times. So, the fact that it was crashing did not surprise me, but that also wasn't comforting,” said Matt, a worker at a Queens art studio who was laid off last Tuesday. A man takes a photo of a sign advising that the Employment Development Department is closed due to coronavirus concerns, in San Francisco. Be prepared to share your claim details and your contact information when you call or email. Missed your day? 5. But those numbers were not reflected in the federal stats on how many Americans actually signed up for benefits: of all the millions of people dialing in and logging on, only 80,334 New Yorkers applied last week for benefits. “Then it says hold for an agent. That meant they had to start from the beginning without any saved progress each time. Griswold, who was laid off from a doggie day care business, is one of tens of thousands of New Yorkers who have begun to collect unemployment benefits in the past two weeks. Immediately he was able to file his claim, and he made an Instagram post encouraging others to do the same. Bars and restaurants are closed indefinitely, forcing tens of thousands of New Yorkers to turn to state unemployment benefits. “Due to high call volume, we can not take your call at this time,” the automated message said. Coronavirus-related layoffs are leading to jammed phone lines and crashed websites at unemployment offices from coast to coast. Have no fear, say state labor officials — they know the problem exists, they’re working on it with added staff and server capacity, and your application will be processed, eventually, with no loss of benefits for the time lag. “I try every f—ing day — quote me,” said laid-off arborist Robert Shapiro, 63, of the West Village. “It is important to stress that everyone will receive their full benefit back to the date of unemployment,” Cohen said. Try calling really early in the morning. If you wish to claim benefits for a week of unemployment, you have from the Sunday date at the end of that week through the next Saturday to do so. Andrew Cuomo — his focus more on the immediate health response to the pandemic than on its resulting economic effects — seemed to confirm the unemployment website’s recurring problems during a daily press conference on Sunday. As of noon March 16, DOL operators answered 8,758 calls, compared to the previous Monday, when they only received 2,542, according to a DOL spokesperson. They suggest applicants try what a rep called “a new, more efficient filing system based on the first letter of the applicant’s last name.”. It just crashes.”. The DOL told the Eagle they have taken steps to cope with the online failures. Multiple callers to the Louisiana Workforce Commission this week, if they did not get a busy signal, got an automated message saying they had to call back later to file for unemployment benefits. “I went to school at a state university and know how decrepit and sclerotic state digital infrastructure can be. Cohen encouraged applicants to adhere to the alphabetic filing system that DOL has instituted. With more than 17 million people filing for unemployment nationwide, WTOP reached out to experts to see what D.C.-area residents should be doing. Nowhere is the disparity between who’s really unemployed, and who managed to sign up for benefits, bigger than in New York, where the state Labor Department reports 1,734,000 people called their unemployment phone line in the week ending Saturday, March 21. The application would simply cut off at irregular intervals. New Yorkers seeking to file an unemployment insurance claim should visit labor.ny.gov or … New York (NY) Unemployment Number. “Our team is literally working around the clock to make sure that all New Yorkers get their benefits,” a state labor rep said Thursday. As soon as you get someone on the phone, say "Please take down my number and call me back if we get disconnected." New Claim: 1-888-209-8124.This is … New York State has waived the seven-day waiting period for unemployment insurance benefits for people who are out of work due to coronavirus. Thanks for contacting us. Then it says no agents are available, call back tomorrow. The agency said that it received over 1,734,100 total calls and 2,270,300 web hits between March 16 and 21. Here are the best contact numbers and tips to get in touch a live agent at the NY DOL. I get the dial tone each time. Sincerely hope … He switched from Chrome to a contemporary version of Internet Explorer and was pleased to find that the difficulties with the site stopped. 69,490, This story has been shared 58,054 times. But they figured out how to solve the problem: if they kept their cursors moving, and didn’t leave the tab, they had more success moving through the application. ALBANY – New York's unemployment system continues to be overwhelmed by a flood of traffic from those who lost their jobs amid the coronavirus outbreak, … Online it’s the same thing. And then click. Fingers crossed that other states will … Pay attention to the hold music. The agency added servers and bandwidth to strengthen the website, and hired 700 new staff members to beef up its phone intake. Getting through to NY labor dep. Though part of the DOL’s website claims that the web platform is compatible with all web browsers, they heeded the same pop-up as Griswold, and downloaded Microsoft Edge, a free browser that is available for all operating systems. Hours are extended and plenty of people are working those hours, plus weekends. To find a rural county office, search EDD on Google Maps. The latest grim statistics from the federal Bureau of Labor Statistics — showing that nearly 3.3 million are unemployed — likely reflect just a fraction of who’s been laid off. Call Thursday and Friday. Do Not Sell My Personal Information, Your California Privacy Rights Home / Law / Crime / Politics / Communities / Voices / All Stories / Who We Are / Terms and Conditions, focus more on the immediate health response, Tips, tricks and hacks for navigating New York’s archaic unemployment website, Click here to subscribe to the daily digital edition of the Queens Daily Eagle. Here’s some of that hard-earned wisdom: Like Griswold, Matt and his friends found that even when the website didn’t crash, their applications kept timing out when the session expired, though the website does not set a clear time limit. If anyone has any tips to get through to them pls give Im about to go insane. Tips, tricks and hacks for navigating New York’s archaic unemployment website March 25, 2020 / Max Parrott Bars and restaurants are closed indefinitely, forcing tens of thousands of New Yorkers to turn to state unemployment benefits. Many Americans are still waiting to receive their unemployment checks. “I try every f—ing day — quote me,” said laid-off arborist Robert Shapiro, 63, of the West Village. Source - work for UI (cannot answer specific questions about any claims, only general information) Thanks for working a rough job, especially when it is most needed. Plus, an immediate additional $600 will be given to unemployment filers. Timing is also a major factor in finishing and submitting a claim. cant get through to nj unemployment waited today 4 + hours and only to be told that I lost money cuz I didn't file soon enough how can I file when cant get through this is a joke so im out money cuz they wont answer phone and the 4 hour wait today your going to tell me that there was that many people on the phone waiting right what a joke Videophone service for ASL users – … Sitemap Matt and his co-workers also confirmed that the unemployment platform caters to a Microsoft system. (March 25,2020 8:43 AM) The State of Michigan’s Unemployment Insurance Agency (UIA) today provided updated information for workers affected by COVID-19. Improvements to the website are not as apparent. Individuals with a last name that starts with A-F will file on Mondays. Tricks to Get Through to California Unemployment If you have a reason to contact California's Unemployment offices, you probably know this is no simple task. ... constantly calling the unemployment line service and going through the robo questions to have my call ended bc the lines are busy, I wake up everyday and call constantly to no avail. Since mid-March, New York’s unemployment system has been overwhelmed by the staggering amount of people filing for benefits. Every single day. Those with a last name that starts with G-N will file on Tuesdays. Matt and his furloughed friends compared notes and shared tips in an online chat. The time-out glitch turned the application into a race to the finish, which made Matt nervous. His tone is sprightly, but reeking of false promise. see also Labor department pays out $9.2B to 2 … Finally, I get to face the machine once more. 58,054, © 2021 NYP Holdings, Inc. All Rights Reserved Hell some states operate on such ancient computer coding that there’s barely … NEW YORK (WABC) -- Eyewitness News has learned many New Yorkers are still struggling to get their unemployment benefits, as the state announced today … 85,865, This story has been shared 69,490 times. Sorry, your blog cannot share posts by email. TTY Services for Deaf and Hard of Hearing – Call 888-334-4046 Monday through Friday from 8:00 AM to 5:00 PM. Your California Privacy Rights it tells me I have completed my application. For many, trying to get through is their new, replacement job. Determined, I call again. Ohioans filing for unemployment should see major improvements over the next week, as the state works to remedy an overtaxed system. Do Not Sell My Personal Information. Gov. In This sort of behavior at work - you 'll be ineligible for unemployment benefits will be extended weeks. 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